Privacy Policy

1. Introduction

Altoneer, LLC (“Altoneer,” "we," "us," or"our") is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our products and services. By using our products and services, you consent to the practices outlined in this policy.

2. Changes to This Privacy Policy

We may update this privacy policy at our discretion from time to time by posting a new version on our website. You should check our website occasionally to ensure any changes made are suitable for you. If required by applicable law, you will be informed of any significant changes made to the privacy policy.

The current version of this privacy policy was modified on April 22, 2025.

3. Information We Collect

We collect various types of information to provide, maintain, and improve our products and services. The information we collect may include:

  • Personal Identification Information: Includes but is not limited to your full name, residential address, mailing address, email address, phone numbers, and date of birth.
  • Financial Information: Includes bank account numbers, credit card information, income details, investment holdings, and account balances.
  • Communications: Includes records of communications between you and us, including emails, phone calls, texts, and online chat bot.
  • Online and Technical Data: Includes IP addresses, browser types, operating systems, usage data, cookies, and other tracking technologies related to your interaction with our website and online platforms.
  • Device information: We collect the following information about the devices you use to interact with our services: IP address of the device (from which we can also infer the country you are connecting from), device type, operating system, application and browser version. We collect this information to prevent spam and abuse of our services.

4. How Personal Information is Used

We use the information we collect to achieve the following purposes:

User account and profile operations: We use your contact details, such as username, email address, or phone number, in the following ways:

to authenticate your user account, ensure its security along with the security of our services, and to prevent spam, fraud, and abuse;

to acknowledge, confirm, and deal with your user account;

to send all new users a welcome activation email to verify their email address;

(For paid users) to provide you with subscription services and contact you regarding your use of such services. This is necessary for us to implement your requests; and

paid users will also receive a notification email from our payment processor if there are any issues regarding billing their cards for auto-renew subscriptions. Users cannot opt out of these messages, though they can delete their account.

Legitimate interests: We will process your personal data as necessary for certain legitimate business interests, which include the following:

where we are asked to respond to any of your inquiries, comments, or grievances;

to administer our services in order to better understand how visitors interact with the website and application, and ensure that they are presented in the most effective manner for you and your computer/device;

to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent;

to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests;

we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior;

for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our website, network, and information systems secure; and

to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our terms and conditions; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.

  • Profile: A profile is a set of information for each individual user that details his/her viewing preferences. User settings (chart settings, toolbars, buttons, etc.) are kept solely for the purpose of customizing the user's experience when using the Website, applications or user accounts. We do not share private profile settings with any third parties. Note that when you create an account, other users or visitors may access your public profile and see any information you have made publicly available about yourself.
  • User account and profile operations: We use your contact details, such as username, email address, or phone number, in the following ways:
  • User account deleting: You may refuse to use our website and may ask us to delete your account in the profile settings. Your account will be deleted after 30 days. During this time, you can stop the deletion process at any time. Please note that if you have requested your account to be deleted, we will delete the subsequent personal data you have supplied us. Some data, such as published ideas/scripts and messages sent to other users, will be saved as they have already been integrated into our system. This data must be stored to maintain the integrity of the platform. For legitimate business processes and for compliance with legal obligations, including tax laws, audits, and security, we must retain certain data for an extended period. This data includes, but is not limited to, transaction logs, financial records, addresses, and employment details. The duration of retention for each type of data will comply with specific legal requirements, extending up to 10 years. Note that search engines, as well as third parties, can keep copies of your publicly available information once your account has been deleted. It should also be noted that published ideas will remain on the site and messages sent to other users cannot be deleted.
  • Marketing: We may send you marketing emails about our products or services that are similar to the products or services you are subscribed to, including information about events and other promotions we feel may interest you. This is unless you have indicated to us that you do not wish to receive communications in this manner. We will send you other promotional information by email only with your consent, which was given at the time you provided us with your personal data. Users can opt out of receiving marketing communications at any time by clicking "unsubscribe" in one of the emails.
  • Social notifications: We can notify you via email about users who have liked or replied to your comment. You can refuse to receive such notifications at any time by adjusting your profile settings.
  • Service-related announcements: On rare occasions, it may be necessary to send out service-related announcements. For instance, if our service is interrupted for a prolonged period or a major functionality upgrade is released, we might send all users an email message.
  • Customer service: When you open a support ticket, we use your contact details as well as information about your device, server logs, a description of the problem, along with any other supporting materials (videos, screenshots, etc.) to help resolve the issue(s).

As used in this privacy policy, “legitimate interests” means the interests of Altoneer and our affiliated businesses in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We do not use personal data for activities where our interests override the impact they may have on our users, unless we have their explicit consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data that is based on our legitimate interests at any time, on grounds relating to your particular situation.

5. Personal Information Sharing

We share your personal data with third parties in the following situations:

  • With Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. Some examples include: Card processing or payment services, IT suppliers and contractors (i.e. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide subscription services and other goods/services available on this website or to users, web analytics providers, providers of digital advertising services, and providers of marketing and sales software solutions. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
  • Regulatory and Legal Requirements: We may disclose your information to regulators, law enforcement agencies, or other authorities if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will ensure that any successor entity is bound by appropriate confidentiality obligations.
  • Advertising: We display advertising on the website and may use remarketing and tracking features. Remarketing features allow us to display advertising in a more targeted manner in order to present advertisements of interest to users, based on their activity on other websites. Tracking features allow us to collect information about impressions, ad clicks and certain actions that users complete through our website. This data also helps us evaluate the performance of ad campaigns.

6. Data Security

We employ a variety of security measures to protect your personal information:

  • Encryption: We use encryption technologies to protect data transmitted over the internet and stored in our systems.
  • Access Controls: We implement strict access controls to limit access to your information to authorized personnel only. Access is granted based on role and need.
  • Security Audits: Regular security audits and assessments are conducted to identify and address potential vulnerabilities and ensure our security measures are effective.
  • Data Backup: Regular backups of critical data are performed to ensure data integrity and availability in case of a system failure or data loss.

7. Public Information On Our Site

Public profile: When you create your profile on our service, other users or visitors may access your public profile and see contents such as your username, profile image, and any comments you have posted on our website.

8. Your Choices and Rights

You have several rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request correction or update of any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal and regulatory requirements that may require us to retain certain data.
  • Opt-Out: You can opt out of receiving marketing communications from us. However, you may still receive important updates related to your accounts and transactions.

To exercise these rights or if you have questions about your personal information, please contact us at altoneer@outlook.com

9. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and analyze usage patterns:

  • Cookies: Small data files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.
  • Analytics: We use analytics tools to gather information about how our website is used, which helps us improve our services and user experience.

Some browsers may offer a "Do Not Track" feature. Please note that our website may not respond to "Do Not Track" requests at this time.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and applicable legal requirements.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Altoneer, LLC 4322 S 94th, Rd Bolivar, MO 65613 417-410-8478 (Text only) altoneer@outlook.com www.altoneer.com